Q: What is the lead time for a garment?

A: Once your order is placed, garment construction begins immediately. Lead times typically range from 2 to 6 weeks, depending on the complexity of the garment and current order volume.

Q: How can I find my size?

A: To Find your best size option there is a size chart below each product. MEASUREMENTS SHOWN IN THIS CHART ARE TAKEN STRAIGHT FROM EACH FINISHED GARMENT. YOU CAN COMPARE THSE MEASUREMENTS TO A GARMENT YOU OWN TO GET AN ACCURATE SIZE. ALL MEASUREMENTS IN THE SIZE CHART ARE APPROXIMATE.

Q: Where are ko’lōn garments made?

A: All garments are designed, patterned, cut, and sewn in a small workshop in Williamsburg, Brooklyn. Each piece is constructed one at a time using vintage industrial sewing machines.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

Q: Do you accept returns or exchanges?

A: All garments are final sale. Returns are not accepted. Exchanges may be considered for sizing issues only.

Q: Why are all sales final?

A: Each garment is made individually and often to order. This allows us to focus on craftsmanship and small‑batch production, but it also means we are unable to accept returns once a piece has been completed.